Service and support from the team that designs and builds your products
Epiphan products include one-year warranty and complimentary phone support. But now you can purchase AV.io SDI SupportPlans including 3yr technical support, advanced replacement and more. Because Epiphan designs and engineers our hardware and software, our products are integrated systems. AV.io SDI SupportPlans give you peace of mind that you’ll have access to our expert support and service for years to come.
| Features | SupportPlan 25% MSRP | SupportPlan+ 30% MSRP |
| Three-year phone support | ✓ | ✓ |
| Three-year limited warranty | ✓ | ✓ |
| Free firmware upgrades | ✓ | ✓ |
| Advanced replacement | ✓ | ✓ |
| Three-year priority support | ✓ | |
| Three-year remote support | ✓ |
All support plans start from the original product shipment date. Three-year plans add two years of telephone support and warranty.
